COURSE COVERS THE FOLLOWING:
Violence and Aggression at Work: Also known to as conflict management. The Health and Safety Executive (HSE) defines work-related violence as “any incident in which a person is abused, threatened or assaulted in circumstances relating to their work.”
Violence can range from a life-threatening physical attack to verbal abuse. Verbal abuse and threats are the most common type of incident.
This course is ideal for any company wishing to help its employees understand the potential problems related to workplace violence and aggression, comes complete with our interactive missions helping the trainee engage with material in order to gain the most from the course. Look at what the law has in place to help protect people.
This is a course designed for everyone.
On successful completion of this course you will be able to print your own CPD accredited certificate via your courses home page.